Terms of Use
Website Information, Responsibilities & User Guidelines
California Benefits Support Center
Effective Date: November 1, 2026
About California Benefits Support Center
California Benefits Support Center (CBS) is a community-based organization dedicated to helping low-income and underserved Californians understand and access essential benefits, healthcare, and supportive resources.
Through individualized assistance, benefits navigation, community outreach, and partnerships, CBS works to make complex programs easier to understand and navigate.
Information provided through this website is intended for general informational and educational purposes.
Information and Services
The CBS website may provide information about:
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Public benefits and assistance programs
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Healthcare coverage and access to medical services
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Food and nutrition assistance
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Financial and community support resources
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Benefits applications and enrollment processes
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Community outreach events and referral services
CBS makes reasonable efforts to provide helpful and accurate information. However, program requirements, eligibility guidelines, available services, and application procedures may change without notice.
We encourage visitors to confirm current requirements with the appropriate government agency, healthcare provider, or program administrator.
Acceptable Website Use
Visitors agree to use the CBS website lawfully and responsibly.
You may not:
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Submit false, misleading, or fraudulent information.
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Attempt to gain unauthorized access to the website or its systems.
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Interfere with website security or functionality.
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Upload malicious software or harmful content.
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Use the website to harass, threaten, or violate the rights of others.
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Reproduce or misuse website materials in violation of applicable laws.
CBS may restrict access to the website when reasonably necessary to protect its operations, users, or information systems.
Third-Party Websites and Resources
The CBS website may contain links to government agencies, healthcare organizations, community partners, and other third-party websites.
These links are provided for convenience and informational purposes.
CBS does not control the content, security, accessibility, availability, or privacy practices of third-party websites.
A link to an outside organization does not necessarily constitute an endorsement of that organization's products, services, or policies.
Visitors should review the terms and privacy policies of any external website they access.
No Guarantee of Eligibility or Benefits
CBS provides information, guidance, screening assistance, referrals, and benefits navigation support.
CBS does not guarantee eligibility, approval, enrollment, financial assistance, healthcare coverage, or receipt of benefits.
Eligibility and final approval decisions are made by the government agencies, insurance programs, healthcare organizations, or other entities responsible for administering the applicable programs.
Any preliminary screening or assessment provided through the CBS website is for informational and navigation purposes only and does not constitute an official eligibility determination.
No Medical, Legal, or Financial Advice
Information available on this website is not intended to replace professional medical, legal, or financial advice.
CBS does not provide medical diagnoses, treatment recommendations, legal representation, or individualized financial advice through this website.
Visitors should consult qualified professionals or the appropriate agencies regarding their specific circumstances.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.
Website Forms and Information You Submit
Visitors may use website forms to request assistance, ask questions, subscribe to updates, or contact CBS.
By submitting information through our website, you agree to provide information that is accurate to the best of your knowledge.
Please do not submit Social Security numbers, financial account information, medical records, or other highly sensitive personal information through general contact forms unless CBS specifically provides an appropriate, secure method for collecting that information.
Submitting a form does not guarantee eligibility for services, immediate assistance, or a response within a particular timeframe.
Information submitted through our website is handled in accordance with our applicable privacy notices and policies.
Website Availability and Accuracy
CBS strives to maintain an accessible, reliable, and informative website.
However, we cannot guarantee that the website will always operate without interruptions, technical errors, or outdated information.
CBS may update, modify, suspend, or discontinue website content or features as needed.
Visitors are encouraged to contact CBS if they encounter inaccurate information, broken links, or accessibility barriers.
Intellectual Property
Unless otherwise indicated, the text, graphics, logos, website design, and other original materials appearing on this website belong to CBS or are used with permission.
Website materials may be viewed, downloaded, or printed for personal, noncommercial, informational purposes, provided that applicable copyright and attribution notices are preserved.
Other reproduction, modification, distribution, or commercial use requires prior written permission from CBS, except as otherwise permitted by law.
Limitation of Liability
To the extent permitted by applicable law, CBS is not responsible for losses or damages resulting from reliance on inaccurate or outdated website information, temporary website interruptions, or the actions of third-party websites and service providers.
Nothing in these Terms of Use is intended to exclude or limit liability that cannot lawfully be excluded or limited, or to waive rights or protections available under applicable law.
Accessibility and Non-Discrimination
CBS is committed to providing accessible, inclusive, and respectful website information and services.
For additional information about our commitments, please review our pages:
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Accessibility Policy — Information about website accessibility and assistance for visitors who experience accessibility barriers.
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Non-Discrimination Policy — Information about equal access, fair treatment, and CBS's commitment to nondiscriminatory services.
Privacy Policy
CBS respects the privacy of individuals who visit our website or request assistance.
For information about how CBS collects, uses, maintains, and protects personal information, please review our Privacy Policy.
Additional privacy notices may apply to certain healthcare-related services or information, where applicable.
Changes to These Terms
CBS may revise these Terms of Use periodically to reflect changes in website features, organizational practices, or applicable legal requirements.
Updated terms will be posted on this page with a revised effective date.
Continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.
Governing Law
These Terms of Use are governed by applicable laws of the State of California and the United States, without limiting any rights or protections that may apply under other applicable laws.
